DESIGN PROCESS

Your renovation plan may seem like a tedious task, but with Potters help through every step of your plan we make it easy for you to realise your dream renovation.

So much so that we aim to make the process as stress-free, exciting and enjoyable as possible. Potter’s award winning renovation services are available anywhere throughout Melbourne.

After choosing Potters for your renovation, you may call our team of experts to analyse the project site, so that we can develop a budgeted renovation concept and present you with a full detailed layout with itemised fixtures and fittings.

Step 1

Initial Consultation

Potters follows a step-by-step 'Step-Wise' procedure throughout all of our renovations. This detail oriented approach maintains a high standard to every project and ensures a smooth experience and outcome for our clients.

One of our team of expert designers will consult with you in order to guide through the process and help you make the right decisions. You may frankly discuss your thoughts and design opinions, and may also discover a range of new renovation ideas from our design experts. Rest assured you are always asked your opinion, consulted and advised throughout the process, to ensure we achive YOUR dream renovation.

Step 2

Site Analysis & Concept Developed on Low/High Budget

Then as a further step our experts analyse the site to fully understand what exactly is required for your renovation, with the help of our detailed site requirements a budgeted concept is developed. As per your convenience, you may opt for high or low budget plan.

Step 3

Initial Presentation with Full Layout of Proposed Design with Itemised Fixtures & Fittings

Before initialising the actual work a presentation is prepared for you to view the full layout of the proposed design, which gives you a detailed visualisation of the design along with an itemised list of fixtures and fittings.

Step 4

Quotation Agreement and Overall Design Concept

Upon a quoted plan of design, with your approval and on the basis of our mutual discussion, your renovation design concept is finalised and an agreement is signed.

Step 5

Howroom Appointment to Finalize the Fixtures & Fittings

After finalisation you may arrange an appointment to visit our showroom, where you may discuss and finalise all fittings and fixtures with one of our expert designers.

Step 6

Final Sign-off on Design & Product Selection

As a final step our expert designer will sign off on your final design and product selection. With a seven year Warranty and HIA Award Winning group you can trust our quality of work and care we give your project.

Contact Us

Give us a call on 1300 768 837 or fill out the enquiry form below

  • This field is for validation purposes and should be left unchanged.

Karen, Just a note of thanks for your assistance yesterday (Thursday). I don’t think there was any way you were going to let me go without doing whatever you could to help out. I don’t see that a lot these days in the customer service space. Maurice came around and fixed things for me without a fuss.

- Paul Smyth

Well you did it! “You will be impressed” is a challenging motto to live up to and I readily admit that we have been. Your planning for our bathrooms and toilets was responsive to our needs and the organization and workmanship in delivering them was most impressive in every respect. The effect has been transformational. What was decrepit and depressing now shines and uplifts.

- Adrian & Chris

Hi Brett, just a quick note to let you know I was very impressed with the service I received from Potters, all were very professional, arrived on time and were genuinely nice people. Karen was particularly helpful on my two visits to your showroom and was very knowledgeable and pointed me in the right direction. Although my job was not a large one, I felt I received the same quality of ‘customer service’ and attention as someone who was having a complete bathroom renovation. I would have no hesitation in recommending your company to others.

- Pam, Maribyrnong

When looking to renovate our ensuite we approached four different suppliers. Potters provided great advice from the start, advising on the implications and cost of our preferences rather than just saying it wasn’t possible, and offering design alternatives that would achieve our desired results. In addition their showroom provided fitting options and story boards to help us reach decisions, save time and provide confidence in our choices. Given their openness on design options, willingness to deliver what we were after, ability to organise supply of fittings from whichever supplier we chose and their competitive price we were very comfortable in choosing them ahead of others. Work was started on and to time. Everyone involved was respectful of our property and personal needs. The quality of work was very good and the minor touch ups were performed quickly and without question. In the end we are extremely satisfied with the renovation and would certainly contact Potters for any future renovation.

- Martin, Keilor Downs

East Keilor Showroom

Potter's Bathroom & Kitchen Centre Showroom
23 Slater Parade, East Keilor, VIC 3033

Phone: 1300 768 837
Email: [email protected]

Opening Hours:
Mon - Fri: 9:00am - 5:00pm
Sat: By Appointment Only
Head Office

Camberwell Showroom

Camberwell Electrics & Electrics Centre Showroom
1110 Toorak Road, Camberwell, VIC 3124

Phone: 03 9835 4326
Email: [email protected]

Opening Hours:
Mon, Tue, Thu, Fri: 9:00am - 5:30pm
Wed: By Appointment Only
Sat: 9:00am - 5:00pm